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Vision Center inside Wal Mart

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Vision Center inside Wal Mart
Vision Center inside Wal Mart
(14 Reviews)
> Get Phone Number & Directions
777 Brockton Ave Abington, MA 02351
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Quick and efficient
by Anonymous xxx.xxx.67.7
April 20, 2022
I decided to have an exam here as they had an earlier appointment slot open than did my usual optometrist. I have nothing positive to say about my experience. I have worn the same brand lenses for many years. I like them. They are perfect for me. The optometrist argued with me that I should "try out" a new brand. I told him I did not want to. He persisted. After a back and forth he chose a lens he assured me was perfect. I called a few days later. The lens made my eyes hurt. My eyes were bloodshot. I felt them in my eyes. He did not return my call. I went back in where he proceeded to tell me I must not be taking care of them. I told him they hurt the day I put them in. I asked for my old prescription lenses. He was insulting, referring to people who don't want to change prescriptions as "difficult" and "cranky". He mentioned that most people just do not know what they need, and that they should listen to the guy "who has been doing this for many years". Good grief. He was patronizing, condescending and argumentative. I asked for a refund. He stated he didn't have enough money in his pocket to refund my $120 exam cost. He only had "about $15". I mentioned to him that it was absurd that, not only could he not offer a refund, but argued with me about my contacts have that worked perfect for 15 years. He finally called my previous optometrist and got the old prescription. He gave me a new prescription for the same lens I always wore. This was an ordeal that should not have gone this way. Very disappointed.
by TheNewYorker xxx.xxx.100.2
October 08, 2014
Was this provider friendly?
Yes
Were the waiting room chairs comfortable at this eye care office?
Yes
Was this provider's staff friendly?
Yes
Does this provider use current and safe equipment?
Yes
Does this provider take that extra step to make you feel special?
Absolutely
by Anonymous xxx.xxx.13.13
August 26, 2014
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.35.237
April 12, 2012
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
January 30, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
December 14, 2011
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
October 24, 2011
Their exams are so much better than other optometrists I've been too. The exam was quick and pain-free. They always make sure to return my phone call as soon as possible. They've never left me waiting. They made the extra effort to make sure every question and concern I had was addressed. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. They have really great customer service here. They always put their customers first, regardless of the situation.
by Anonymous
October 05, 2011
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
September 27, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous
August 17, 2011
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Map and Directions
777 Brockton Ave, Abington, MA 02351