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Vision Center inside Wal Mart - Albuquerque - Eubank Blvd NE

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Vision Center inside Wal Mart - Albuquerque - Eubank Blvd NE
Vision Center inside Wal Mart - Albuquerque - Eubank Blvd NE
(20 Reviews)
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400 Eubank Blvd NE Albuquerque, NM 87123
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
Called me for an appointment. When I came in and started asking questions about services, it was then that the staff realized they no longer took my insurance anymore. Mind you, we already went through my chart, they asked if anything has changed, if all my information was correct and so forth. Yet they were unaware that I had insurance the last visit or that I could have had insurance this visit. At this point I was very upset since we had already started some of the process of checking my eyes before the doctor had come in. I immediately ended the appointment and asked how much I already owed for the visit knowing that at least it would be the $15.00 for the eye test so far. How unprofessional can a place be to call a client for a yearly appointment and then go over their information with them upon their arrival and not know they are on insurance that the company does not except anymore. The reason they have any stars is due to them waving the fee for the embarrassment of not checking my chart.
by gray xxx.xxx.136.88
January 09, 2017
It was like he insulted me the enitre time I was there. He just kept repeating himself about how nothing he did would make my eye as good as my other eye. I even had to interrupt his talking to ask if I was wasting my time being there. He is the only provider who has ever spoken to me this way.
by Destiny xxx.xxx.130.2
September 09, 2016
great service and very timely ..they also stayed on the phone with Medicare for 45 mins to get them to pay for my script! AWESOME
by lydia xxx.xxx.238.136
January 14, 2015
Superior......I can say nothing more.
by Dr. Epi xxx.xxx.38.147
January 01, 2015
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider friendly?
Extremely Friendly
Would you recommend this provider to others?
I Already Have
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.197.63
August 18, 2014
Was this provider friendly?
Yes
Did this optometrist provide you with an accurate prescription?
No, the prescription they gave me was wrong and gave me headaches
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
Did you feel that your visit with the provider was time well spent?
Somewhat
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.9.192
February 25, 2014
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.39.130
July 10, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Are you going to visit this provider again?
Sure
Did you feel safe in this provider's care?
Yes
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.116.38
May 30, 2013
Did they follow up with you after your appointment?
Yes.
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.88.90
March 01, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Does this provider use current and safe equipment?
Yes
Did this optometrist seem knowledgeable about different types of contacts?
Yes, I was impressed
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.65.249
November 14, 2012
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Map and Directions
400 Eubank Blvd NE, Albuquerque, NM 87123