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Melissa Lao, MD

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Family Doctors

Mercy Medical Group

Elk Grove, CA

Mercy Medical Group

Elk Grove, CA

Mercy Medical Group

Elk Grove, CA

Mercy Medical Group

Elk Grove, CA
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Melissa Lao, MD
Mercy Medical Group - Big Horn, Primary and Specialty Care
(21 Reviews)
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9394 Big Horn Blvd Elk Grove, CA 95758
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
by Anonymous
June 29, 2024
by Anonymous
June 28, 2024
by Anonymous
May 04, 2024
by Anonymous
September 03, 2023
by Anonymous
July 20, 2023
Were the waiting room chairs comfortable at this eye care office?
Yes
Was this provider friendly?
Yes
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.41.253
April 21, 2014
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous xxx.xxx.121.149
September 10, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this optometrist seem knowledgeable about different types of contacts?
Yes, I was impressed
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous xxx.xxx.174.85
June 11, 2013
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.96.197
May 07, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was the waiting area spacious?
Yes, extremely spacious
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.169.143
April 09, 2013
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Map and Directions
9394 Big Horn Blvd, Elk Grove, CA 95758