It was very obvious that they spent a lot of time decorating the place and making it warm and inviting for the residents. I felt a lot better leaving my loved one at a place they'd feel comfortable. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. I'm always getting calls from the staff letting me know exactly how my loved one is doing. They work hard to keep me informed.