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Craig Whitfield, PA-C

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Craig Whitfield, PA-C
Chronic Pain management
(9 Reviews)
> Get Phone Number & Directions
6808 220th Street SW 201 Mountlake Terrace, WA 98043
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4 star average for Recommended
Value
2 star average for Value
Staff
4 star average for Staff
Dr Whitfield treated me with professionalism, respect and compassion. The office staff is horrible they don't let you talk to the Dr for an reason, you can only talk to the Dr if you make an appt, they also will not allow your surgeon talk to the Dr for any reason. they called me and have me a 5hr notice for a pill count for my CRPS I explained I was currently driving back from Portland Oregon and had to testify for my daughter in court in Kent at 2pm and after I had to go to Seattle to do medical labs for my surgeon because he has called me to take them asap because he thought I may have to have emergency surgery (I was scheduled for surgery a week later) and most of my pills where at home in Snohomish. they refused to let me talk to my Dr or let my surgeon talk to my Dr. the office staff said there is no excuse for missing a pill count and I'll be dropped by their office
if I didn't make it there by 430. I didn't make it of course they refused to see me or give me more meds for my CRPS. I asked for my records and to have the faxed to a new Dr they said on Monday they only do it on Fridays until 430. I went on Friday and it says it closed at 3pm. the next week I got there at 230 they said they will do it next Friday because they close at 3 and they don't have time. I tried to ask them again and again I needed this to find a new pain specialist because they dropped me. they were very rude and said if I didn't calm down they would ask me to leave. I wasn't telling or swearing. I've had CRPS since 2010 and in all that time I have never been treated like a junky until I went to that office.
by cathleen xxx.xxx.38.81
February 10, 2018
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Would you recommend this pain management specialist to others?
If I Had To
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.175.154
January 24, 2014
by Anonymous xxx.xxx.12.240
November 13, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.63.210
October 17, 2012
I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. They were friendly and made me feel like a part of the family. I felt comfortable the instant I walked in. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment.
by mdreview
December 17, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
June 09, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
April 25, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider answer all of your questions?
Yes
by Anonymous
March 22, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
February 28, 2011
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Map and Directions
6808 220th Street SW 201, Mountlake Terrace, WA 98043