Springbrook Hospital

Springbrook Hospital
Springbrook Hospital 7007 Grove Road Brooksville, FL 34609
Add a Review

Consumer Feedback

(19 Reviews)
Service
1.5 star average for Service
Environment
3 star average for Environment
Expertise
2 star average for Expertise
Staff
1.5 star average for Staff
Recommended
2 star average for Recommended
Value
1.5 star average for Value
Did this hospital answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
by Anonymous xxx.xxx.94.207
September 19, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.136.87
August 25, 2013
Was this provider's office too loud?
No, it wasn't too loud
Is this business in a safe neighborhood?
No, I didn't feel safe
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Were the restrooms well-stocked at this provider's office?
No, they needed to make more of an effort to stock them
by Dorothy Brennan xxx.xxx.218.147
July 14, 2013
They are almost always unavailable. This provider is not helpful if you have no insurance. I didn't feel completely safe when I arrived because no one was at the front desk. I had to look for a long time before I finally found their qualifications. They need to make them more obvious. I was horrified at how badly they treated their staff members. I felt so bad for all of them. It made me lose a lot of respect for them.
by Anonymous xxx.xxx.214.20
June 11, 2013
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Was this provider's office easy to locate?
Fairly Easy
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.232.162
April 10, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.25.172
June 14, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.217.92
May 14, 2012
They didn't tell me anything about my treatment options. I left feeling very confused and frustrated. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. I felt very rushed. They barely spent two minutes with me and almost completely ignored me. I would never visit them again. I was very disappointed. One of the nurses is very foul mouth and rude she screams at patients. If you can avoid eating there don't. If the kitchen is indicative of the bathrooms (I'll say no more).
by Papo xxx.xxx.51.102
December 28, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Was this provider's staff friendly?
They did what I asked, but not a bit more
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous xxx.xxx.173.226
September 04, 2011
Add a Review