Springbrook Hospital

Springbrook Hospital
Springbrook Hospital 7007 Grove Road Brooksville, FL 34609
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Consumer Feedback

(19 Reviews)
Service
1.5 star average for Service
Environment
3 star average for Environment
Expertise
2 star average for Expertise
Staff
1.5 star average for Staff
Recommended
2 star average for Recommended
Value
1.5 star average for Value
Hell hole. Don't believe the glossy brochure
by De b xxx.xxx.73.221
November 25, 2023
What a dump, my dog has gone to cleanier kennels. You can never get anyone to answer your questions since no one but the receptionist ever answers the phone. Doctors or staff never communicate with family.
by ellen xxx.xxx.172.15
December 08, 2015
To this day, I don't have a clue why I was locked up in that mental institution. After being in Lakeland hospital on life support for Pneumonia. I was taken to Sunny Brook Hospital for a few days . Then I was taken by squad car to this mental institution. I have never been arrested in my life, then being locked up in a mental ward was a shock. I'm from out of state. Not a day goes by that I don't think of it. I had just bought a winter home in the Lakeland area. I'm debating about going back. Men and women together constant fighting over the TV, and places to set. Some were real nut cases. not enough beds. Worst thing about it is this mental place will be on my medical records for life. The two worst weeks out of my life can't be replaced. I wouldn't give it one star.
by Rex Foote xxx.xxx.166.226
September 01, 2015
I was in there 3 days and it reminded my of a prison for the mentally ill. The staff was ok, food was terrible and overall hospital and equipement was very outdated somewhere from the 50's.
I don't recommend it at all.
by bedalf2 xxx.xxx.101.13
July 07, 2015
Did this provider answer all of your questions?
No, I left confused and frustrated
Were the waiting room chairs comfortable at this provider's office?
Not at all; cheap and plastic
Would you recommend this provider to others?
Absolutely Not
Were the restrooms well-stocked at this provider's office?
No
Did you feel that your visit with the provider was time well spent?
No
by Anonymous xxx.xxx.88.174
June 23, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did you leave the office feeling satisfied with your visit?
Completely
Was the noise level reasonable in this provider's office?
Reasonable
by joanne Hughes xxx.xxx.97.169
April 09, 2014
Does this hospital use current and safe equipment?
Not at all; the equipment is dangerous!
Would you recommend this hospital to others?
Absolutely Not
Does the provider's staff treat you well?
No
Does this provider welcome questions?
Not at all
Were the waiting room chairs comfortable at this hospitals's office?
Not really
by Susan xxx.xxx.17.6
February 19, 2014
This hospital is refusing to let my 81 year old father out. He was transferred there from another county. They refuse to give me any information. They are medicating him and I don't know what they are giving him. Everytime I visit him, they are giving him yet another pill that was not the same as the day before.
This hospital is keeping him against his will. He is not mentally ill but they are making up things to keep him in and collect the Medicare money.
NO ONE should EVER be subjected to the incompetence and the failure of communication between shift. They have been told at least 10 times that the reason why my Dad is not able to walk is because he hurt his back when he fell trying to help someone. They have lied on their forms and said he has a problem balancing himself.
I have had to hire an attorney to try to get him out of this place. They are keeping a sane and successful businessman in a hospital for mentally ill people and falsely collecting money from Medicare.
This place needs to be closed down now!
by Susan xxx.xxx.17.6
February 19, 2014
Was the waiting area spacious?
No, multiple people had to stand
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous xxx.xxx.196.206
December 12, 2013
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Does this provider have a good professional reputation within your community?
Not really, it could be better
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous xxx.xxx.243.3
October 07, 2013
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