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Mercy Memorial Health Center

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Mercy Memorial Health Center
Mercy Memorial Health Center
(7 Reviews)
> Get Phone Number & Directions
1011 14th Street Nw Ardmore, OK 73401
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Value
4 star average for Value
Would you recommend this provider to others?
Yes
Did this provider answer all of your questions?
Some were answered
Were the waiting room chairs comfortable at this provider's office?
They were average
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Definitely
Were the restrooms clean at this provider's office?
Yes
by Anonymous xxx.xxx.221.90
October 18, 2018
Does this provider offer any coupons, discounts or promotions?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.102.136
December 12, 2012
I had an excellent stay at Mercy and having a baby was a true joy there, however, I would never go back again after dealing with the incompetent business office. I sent them payment in full and despite having a copy of a cancelled check to mail them, they threatened to turn me into collections. They called everyday and were rude, disruptive, and unprofessional. It has ruined my entire experience with Mercy.
by Keri xxx.xxx.240.238
August 21, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. Put surgery off because they said they were understaffed, when i finally came in for surgery they were understaffed again, Dr. did not go over surgery, or what to do after surgery and when I a came out of surgery instead of putting me in post op the put me in holding and sent me home cause all the nurses had already left. Very unpleasant will avoid at any cost in future.
by attheremercy xxx.xxx.3.44
April 14, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.225.152
April 04, 2012
I wasn't too impressed with their office, I could tell they didn't take much pride in it's appearance. I can tell it is maybe not a top priority to maintain a professional appearance here. They didn't look terrible, but there is definitely lots of room for improvement. It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here.
by Tracy Bollen
April 21, 2011
by Anonymous
April 20, 2011
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Map and Directions
1011 14th Street Nw, Ardmore, OK 73401