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College Hospital

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College Hospital
College Hospital
(6 Reviews)
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10802 College Place Cerritos, CA 90703
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Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
2 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2 star average for Recommended
I don't know what to say. This is the single worst place I have ever visited. I feel lucky, however, that I was able to read these reviews while my mom was only in the hospital for a day and a half. She may be in there longer, but I'll get to that later. I am currently 16 years old and my mom was diagnosed with bipolar when she was younger, has only had a couple episodes in her life and had another episode throughout the last week and a half. Just so you know a few things about my mom, she came from South Africa and is one of the funniest, most energetic people I have ever had the pleasure of being with. When I entered College Hospital, something seemed weird. Firstly, everything seemed like it came straight out of "American Horror Story: Asylum" season 2, however, instead of a french song playing over and over, Tom and Jerry cartoons were/are playing over and over, all day, every day. I was with my dad and when they took out my mom, it was hard not to cry. She was/is literally a zombie. This was earlier tonight. My mom was collapsing, couldn't speak and couldn't sit still for a minute. I honestly don't think she knows who either of us are for the moment. My dad demanded to find out what they were giving her to make her this way and even though they kept bringing over nurses to give us explanations, there was not a doctor or psychiatrist in sight. The psychiatrist refused to speak to my mom's actual psychiatrist who at the time was trying to lower the doses of her medication because she was getting better. They have instead, given her way too much medication which is why she's like this now. I would like to mention that even with calling the past day or so, no one from the hospital has returned any of our calls. In fact, my mom was admitted there from a real hospital in Newport Beach without them letting us know. So, as my mom was literally stumbling around the visitors room, where other mental patients were yelling or vigorously watching Tom and Jerry (One where Tom nearly hangs himself.... ironic for a mental ward), my mom was able to let out one sentence. "This place is terrible." Tears were streaking down my dad's face as he promised that he would get my mom out of there. A couple hours later, she was sent to a small real hospital down the road where she is now. This was only to take blood and check vital signs, medication, etc. She immediately fell asleep, something she hadn't done in three days. That is a relief on all of our parts. She may still be sleeping now, however, my dad dropped me back off at home because I have school in the morning. Our goal is to get her by tonight or tomorrow into UCLA's psychiatric hospital, even though they may send her back to College Hospital tonight. We have to win this. I just want my mom back.
by Anonymous xxx.xxx.110.67
May 24, 2013
Was this provider's office clean?
It could have used some cleaning
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was this provider's staff friendly?
Friendly Enough
Does this hospital use current and safe equipment?
No; the equipment needs to be updated
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
by Anonymous xxx.xxx.198.127
January 14, 2013
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Does this provider treat their staff well?
Kind of, but not very well
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Julie W xxx.xxx.91.8
January 10, 2013
Did this provider answer all of your questions?
Some were answered
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.24.65
July 07, 2012
They answered most of my questions but I could have used more information. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. The office was easy enough to find. I would never visit them again. I was very disappointed. I was conservered by dr wronski a threat to hurt myself and others. I was forced into partial and forced to take a cocktail of medication. they surrendered treatment back to my homeless outreach who terminated the conservatorship.
by john wehrly xxx.xxx.188.18
March 07, 2012
by Anonymous
June 07, 2011
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Map and Directions
10802 College Place, Cerritos, CA 90703