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Douglas County Hospital

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Douglas County Hospital
Douglas County Hospital
(11 Reviews)
> Get Phone Number & Directions
4102 Woolworth Avenue Omaha, NE 68105
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
I have been trying to contact someone about the problem in my brother's room with no assess to the wifi to put on Netflix's for my brother he is basically bed bound so one of his only pleasure is to watch movies.....i have been trying for a whole two months with no one getting back with me with any explanation can you please help me...Larry cherry
by Larry Cherry xxx.xxx.160.229
September 24, 2019
I was appalled at the practices of this so-called hospital. There were multiple occasions in which I would call the hospital to inquire about a patient and the phone would ring endlessly with no answer. Another time I called and the phone rang for 3 minutes before a voice recording came on but I was unable to leave a message and no live person was reached. Once I did get through to a live person, I was transferred multiple times to be told that a nurse would call me back. I never received a call back from anyone. Upon arriving to the hospital, there was no one at the front reception desk and the phone was ringing. I walked around the corner to find a janitor mopping the floor. He found someone in an office nearby eating their lunch. She was not clear in the information that she relayed to me as a family member and after having had such a terrible experience getting through to anyone and getting any information whatsoever, it was very unsettling to think that people we care about are in the hands of such incompetence. I expect more out of our county hospital, I expect more out of the staff to ensure a pleasant and professional experience is extended in times of strife such as hospitalization, regardless of the situation. Even the officer that I spoke to regarding the practices at this hospital seemed dismissive of the importance of such etiquette and professionalism.
by Becky xxx.xxx.57.90
November 23, 2016
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were the waiting room chairs comfortable at this provider's office?
They were average
Would you recommend this provider to others?
I Already Have
Does this provider maintain a professional appearance?
Absolutely
How would you rate your experience with this provider?
The best
by amy bailey xxx.xxx.44.84
August 31, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were the waiting room chairs comfortable at this provider's office?
They were average
Would you recommend this provider to others?
I Already Have
Does this provider have helpful information available online?
Somewhat
Does this provider offer flexible appointment times?
Somewhat
by myates7 xxx.xxx.81.195
May 12, 2014
Would you recommend this hospital to others?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous xxx.xxx.79.35
October 29, 2013
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.108.92
October 08, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.99.185
September 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Mike xxx.xxx.72.92
August 15, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.49.13
July 19, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.210.206
February 04, 2012
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Map and Directions
4102 Woolworth Avenue, Omaha, NE 68105