Cypress Village

Cypress Village
Cypress Village 4600 Middleton Pk. Circle East Jacksonville, FL 32224
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Consumer Feedback

(2 Reviews)
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Recommended
2.5 star average for Recommended
Staff
3 star average for Staff
Service
1 star average for Service
My mother lived here for over 11 years, but when the place was bought out by Brookdale (which also merged with Emeritus in 2014), things began to change for the worse. That's when existing services began to be cut and rents were raised every year. She had purchased her one-bedroom apartment for more than $80,000 yet was paying over $2000/month by 2014! Unfortunately, for-profit conglomerates likes this are all about the bottom line. We her children are still fighting for the total return of our good-faith deposit placed on CV's Memory Unit, based on their medical staff's recommendation. But mother never entered (or frankly, needed) that Unit. She was simply dying, and their staff never told us that! So here's a lesson for you: Brookdale/Emeritus has a huge incentive to keep your elderly parent in their facilities until the money runs out. Buyer beware!
by Jacqueline W. xxx.xxx.200.150
October 29, 2014
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Is the staff at this facility fully qualified in their respective fields?
Yes, they are very good at what they do
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
November 17, 2011
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