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American Way of Portage

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American Way of Portage
American Way of Portage
(4 Reviews)
611 E. Albert Street Portage, WI 53901
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Consumer Feedback

(4 Reviews)
Service
3 star average for Service
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
3 star average for Value
Environment
1 star average for Environment
Expertise
2 star average for Expertise
I placed my uncle who is elderly and needs assistance there,I was hesitant at first because it seemed to me a bit small and dated but Looks are deceiving. Although it is not the newest facility it is staffed efficiently very clean and the and the patients are very happy and well cared for... I did speak with some of the residents to see if they were happy living there and they were very happy as is my uncle. I'm giving it a fourth hours due to the fact that some updating could be done.
by Chere' McGowan xxx.xxx.56.23
July 14, 2017
How would you compare this senior care facility to other senior care facilities you have visited?
Not the worst, but certainly not the best
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Was this senior care facility clean?
No, I didn't feel comfortable at all
Did this senior care facility prominently display their credentials or business license?
No, I never saw one
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.217.116
January 29, 2017
Do you feel that the staff at this facility enjoy caring for your loved one?
Somewhat, but not all the time
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Is your loved one's individuality respected at this facility?
Kind of, but I wish they respected it more
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
by Anonymous xxx.xxx.112.55
February 11, 2013
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.176.53
January 21, 2013
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Map and Directions
611 E. Albert Street, Portage, WI 53901