I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.