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Ross Hospital for Animals

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Ross Hospital for Animals

Bloomfield Hills, MI

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Bloomfield Hills, MI
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Ross Hospital for Animals
Ross Hospital for Animals
(7 Reviews)
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880 W Long Lake Rd Bloomfield Hills, MI 48302
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did this veterinarian seem overwhelmed with too many pets?
Yes, he/she didn't spend too much time with me
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did this provider use excessive foul language?
No
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.54.151
September 30, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider have helpful information available online?
Yes
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
They gave me some advice but I didn't find it helpful
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous xxx.xxx.161.89
May 23, 2013
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.57.2
October 29, 2012
Does this provider remember you by name?
Sometimes, but not always
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
December 08, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
November 09, 2011
Was this provider's office too cold?
No, it was fine
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was there a designated area for your dog to go to the bathroom?
No, but there was a little grass outside the office so it was fine
by Anonymous
October 18, 2011
They have really great customer service here. They always put their customers first, regardless of the situation. This provider has helpful information available online, which is really convenient. They have a good website and online presence. They were very polite and helpful and made sure that I had everything I needed. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by Anonymous
October 18, 2011
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Map and Directions
880 W Long Lake Rd, Bloomfield Hills, MI 48302