They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I couldn't believe how much of a difference my appointment with them made. When I left I felt the best I ever have. I couldn't believe how compassionate and sympathetic they were to my fear of needles. They went out of their way to make me feel extra comfortable. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. Their clients' safety is their top priority, and they make sure they always use sterilized, pre-packaged needles. I've been to some other places that didn't use pre-packaged needles, and I will never go back. I appreciate them making my safety their primary concern.