Lisa Otey, MD

Lisa Otey, MD
Greater Houston Gynecology 2010 Naomi Stree Suite C Houston, TX 77054
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Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
Was the provider's staff helpful and knowledgeable?
No
Does this provider take that extra step to make you feel special?
No
Does this provider have helpful information available online?
No
Did you feel like this provider's office was sufficiently staffed?
No
Was the waiting area spacious enough?
Not at all
by kim xxx.xxx.231.16
July 10, 2014
I was mostly comfortable with the temperature in the OBGYN's exam room. The OBGYN's office is so old fashioned. I never got a call back confirming my appointment. I didn't feel like the nurse receptionist was empathetic to my acknowledgment that I never got a confirmation call. I never got a call about test results from this OBGYN. They claimed that they will have my results in a few days after my appointment but I never got a call. I called them twice within the past 3 weeks and I still have not gotten my results. It is irritating to me because I really would like to know as soon as possible after my pap smear. I would never return to this OBGYN and would absolutely never recommend them to others because if their un-prompt responses and lack of follow-up.
by Patient xxx.xxx.187.66
February 26, 2014
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did you leave the office feeling satisfied with your visit?
Completely!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by A. Scott xxx.xxx.0.203
February 04, 2014
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this OBGYN treat you with respect?
Yes, they went above and beyond
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.25.8
November 07, 2013
Does this provider have helpful information available online?
Yes, but its hard to find
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this OBGYN treat you with respect?
Yes
by Anonymous xxx.xxx.234.34
July 08, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you experience unnecessary pain during your visit?
No
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous xxx.xxx.178.154
June 05, 2013
Would you recommend this OBGYN to others?
I Already Have
by Anonymous xxx.xxx.16.17
May 16, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Melissa xxx.xxx.1.225
August 28, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Was this provider's office too loud?
No, it wasn't too loud
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
September 07, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was the waiting area spacious?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
June 20, 2011
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