They put in the extra effort to make me feel valued and important. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time.
There is always a wait to get in for my scheduled appointment. If my appointment is at 1:00 pm, I will get in her office at about 1:15 and am stopped by 1:50. "Hour-long" sessions are about 40 minutes at best.