Deserte Charline

Deserte Charline
Deserte Charline 1136 East Stuart Street Suite 2240 Fort Collins, CO 80525
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Consumer Feedback

(8 Reviews)
Service
1.5 star average for Service
Expertise
2 star average for Expertise
Recommended
3 star average for Recommended
Environment
4.5 star average for Environment
Value
2 star average for Value
Staff
5 star average for Staff
Plays kids against their parents, even offered to take my child! Unethical, unprofessional, avoid if you truly want your family to thrive.
by Smith xxx.xxx.145.188
August 19, 2018
Did this psychologist have an entertaining selection of waiting room magazines?
Yes
Did this provider's staff seem to respect him/her?
Mostly yes
Did this provider seem well-trained and experienced?
Yes
Did the staff help you feel comfortable when you called with questions or concerns?
Absolutely
Was the noise level reasonable in this provider's office?
Peaceful
by Anonymous xxx.xxx.227.138
April 13, 2018
I'm disappointed, disgusted and would not recommend; a general rule is if you think a comment may be inappropriate-then it probably is. Your a professional, not the parent or an "adult best friend" with an inappropriate and snarky answer. You started off trying to help to put a family back together, but if your done then say so, and then also admit that the entire family is just one great big joke.
by jones xxx.xxx.174.115
February 18, 2018
I absolutely would not recommend her to provide mental health care to anyone. She was conducting an important testing session that needed complete concentration and quiet and multiple times left the room to take phone calls. If they were that important, why not just be honest, end the session early and reschedule? Why should the client be continuously interrupted as the client obviously needs a therapy session and then on top of it all pay the full dollar amount? Second, I will not put into writing what was said however, this therapist stated something that was very unprofessional and inappropriate; I called the next day and told her I would not be coming back.
by lilly xxx.xxx.174.115
July 29, 2017
Broke patient/provider confidentiality and told my minor child I had no right to know her friends or where she went or what she did. She exacerbated family problems instead of addressing them. Char created problems that took years to repair.
by Sarah xxx.xxx.69.178
September 12, 2016
The entire time I was there, her entire attention was focused on me. I have received a total of about 15 counseling sessions from Char, and I always felt very cared for. She was able to help me so quickly (big changes within the first 2 sessions) where other therapists just seemed to go on and on for months without netting me any beneficial results. All appointments far exceeded any preconceived ideas I had about how it would go - the EMDR therapy in particular is VERY effective. On a practical note, its easy it was to find parking. I can highly recommend Char. As to negative reviews you see here, I've never experienced anything like these other people are posting. I consider Char to be a consummate, highly effective professional.
by Mark xxx.xxx.231.13
March 14, 2014
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Are you going to visit this psychologist again?
Not if my life depended on it
Does this provider treat every client equally?
Sometimes, but not all the time
Was the waiting area spacious?
Yes
Does this provider give unbiased advice?
No. I didn't trust their motives.
by Sheri xxx.xxx.208.91
February 04, 2014
Does this psychologist promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Did you feel safe in this provider's care?
Absolutely Not!
Did this psychologist answer all your questions?
None of my questions were answered
Did this psychologist ever take personal phone calls while in the appointment room with you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
by Emma xxx.xxx.115.96
August 28, 2013
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