Gauger Susan R ACSW LISW

Gauger Susan R ACSW LISW
Gauger Susan R ACSW LISW 4900 University Avenue Des Moines, IA 50311
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Consumer Feedback

(4 Reviews)
Service
3 star average for Service
Environment
2.5 star average for Environment
Expertise
2 star average for Expertise
Staff
2.5 star average for Staff
Recommended
1.5 star average for Recommended
Value
1.5 star average for Value
Did this provider seem knowledgeable and competent?
No
Did a staff member acknowledge or greet you when you entered?
Yes
How would you rate your experience with this provider?
Not good
Was this provider thorough in discussing the risks and benefits of your treatment options?
No
Did this psychologist have reasonable prices?
Not at all, they were ridiculous!
by Anonymous xxx.xxx.19.185
July 30, 2014
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Was the psychologist friendly?
I didn't feel welcome
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider have a good professional reputation within your community?
Not really, it could be better
by Anonymous xxx.xxx.152.245
July 22, 2013
They briefly listened to me, but quickly downplayed everything I said or stopped paying attention. I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. Their office was kind of gross. I was scared I was going to catch something from being in the office. I didn't feel safe in their care at all. I didn't trust their motives. I've never seen a provider look so unprofessional. They obviously do not care about their appearance here because they looked like slobs. From the reports that she wrote you would never have thought we were in the same session. She ate constantly through out session. She twisted her reports to fit her preformed conclusion. Cherry picked facts and made foundationless comments.
by anfrea xxx.xxx.61.215
February 07, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.163.75
August 07, 2012
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