Genesys Hillside Center for Behavioral Services

Genesys Hillside Center for Behavioral Services
Genesys Hillside Center for Behavioral Services G-2110 West Hill Road Grand Blanc, MI 48439
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
After dealing with two psychologists, one for my daughter, and two of the psychiatrists, I would recommend this facility to anyone. The psychiatrists can be a little more distant, but they really did listen to our questions and concerns.
by Sandra Schaffer xxx.xxx.95.195
April 05, 2017
Was it easy to find parking at this psychologist's office?
Yes, it was convenient
Did this psychologist have reasonable prices?
Yes
Does this psychologist give unbiased advice?
No. I didn't trust their motives.
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Does the provider's staff try to accomodate your schedule when booking appointments
Usually
by judith baird xxx.xxx.240.213
February 17, 2014
Did this provider listen to your input and concerns?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this psychologist leave you unattended for an extended period of time?
No, I was always attended to
Was this provider's office too cold?
No, it was fine
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Pam xxx.xxx.209.17
March 06, 2013
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Were the waiting room chairs comfortable at this psychologist's office?
Yes
Was this psychologist's office easy to locate?
Absolutely! It couldn't have been easier!
Does this psychologist remember you and your circumstances at every appointment?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.210.118
January 26, 2013
Did you spend a lot of time in the waiting room at this psychologist's office?
I waited forever for my appointment!
Does this provider welcome questions?
No, They dismissed my questions as unimportant
by Anonymous xxx.xxx.49.131
January 15, 2013
Were the waiting room chairs comfortable at this psychologist's office?
Yes
Did this psychologist use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this psychologist have an entertaining selection of waiting room magazines?
Yes
by Elizabeth xxx.xxx.8.138
December 21, 2012
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this psychologist rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this psychologist ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
January 30, 2012
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy.
by Anonymous
December 12, 2011
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