I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.