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Healthquest

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Psychologists

Dale S Foster, Ph.D.

Cordova, TN

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Cordova, TN

Martin Carolyn C Phd

Cordova, TN

Agostin Tracy Phd

Cordova, TN
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Healthquest
Healthquest
(5 Reviews)
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58 Timber Creek Drive Cordova, TN 38018
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Consumer Feedback

(5 Reviews)
Service
2 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
2 star average for Recommended
Value
4.5 star average for Value
Since Dr Rao left and the clinic moved from Timbercreek, it has gone down hill!!!! I have never had such bad experiences with the providers and office staff at any clinic. The front desk clerk Tomeka lied to me and then refused to take my calls. No one would return calls. The wait time is ridiculous, two the three hours sometimes. I would not return to this clinic if it was the last one in town. So disappointed as they used to be the best in the city. If you can find any other clinic or provider, do so. It's not worth the hassle.
by Very Disappointed xxx.xxx.114.37
January 13, 2016
Did this provider seem knowledgeable and competent?
Yes
Did you feel safe in this provider's care?
Yes
Does this provider take that extra step to make you feel special?
Yes
Was this provider's staff friendly?
Yes
Did your provider ask enough questions that you felt they took a holistic approach to your appointment?
I was impressed. From the soothing music to the time they spent with me. I definitely knew they took a holistic approach to their service.
by Anonymous xxx.xxx.151.215
October 15, 2014
I usually have to wait on hold when I call them. It's pretty frustrating. They weren't very understanding or caring, and they didn't show empathy for my situation. I could tell I wasn't their primary concern. They didn't show any sort of attention to detail, which I think is very important. I was afraid they were going to miss or forget something important. This provider doesn't rank very high in my experience with others in their field. The staff didn't seem to know a whole lot about the company they worked for. Every single time I'd ask them a question, they'd refer me to someone else. It was very frustrating. They are over priced as well.At least a 4 day wait on prescription refill authorizations from their medical assistants.Would not give copies of past reciepts and paperwork for insurance when I requested. Told me i had to drive all the way across town if i wanted copies. Office staff blatantly lied to me about several important issues just to get me off the phone. Disgusted. I have filed complaints for with the BBB, Tennessee Department of Mental Health, Tennessee Department of Health , and i am considering filing a law suit. STAY AWAY FROM THESE PEOPLE
by J.W. xxx.xxx.19.65
June 04, 2014
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
I got lost, but eventually found it
by Tamasita xxx.xxx.244.43
June 26, 2012
Was this psychologist's office clean?
Yes! I was amazed at how clean it was!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
by Anonymous
June 04, 2011
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Map and Directions
58 Timber Creek Drive, Cordova, TN 38018