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Lifeworks Behavioral Health Services - Rowan Regional Medical Center

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Lifeworks Behavioral Health Services - Rowan Regional Medical Center
Lifeworks Behavioral Health Services - Rowan Regional Medical Center
(5 Reviews)
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612 Mocksville Avenue Salisbury, NC 28144
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Consumer Feedback

(5 Reviews)
Lifeworks has helped our family over the years with my brother's mental illness. I would have to say overall they have helped the most but yesterday sitting in court I realized their POA that they put in place replacing the original on my brother was null and void because they failed to give us a complete packet.
My mom was beaten to the point she couldn't walk or ride in a car without being sick and she had to wear sunglasses for 8 months due to concussion, but people felt she was capable of making decisions for my brother even then.
I am thankful my brother feels safe at Lifeworks as he was scared at Old Vineyard because of the workers yelling and cussing.
I was confused when it was said no placement could be made with guardianship when I had a lawyer who I am kin to and a state lawyer tell me POA was enough. And yesterday it was said out loud POA Helathcare Trump's guardianship.
I can't say I know everything but I have been taking classes researching and learning all I could trying to equip myself to advocate for my brother and others like him.
I still feel Lifeworks is trying but they have work to do. My brother has endured a hard year all because of decisions made January of which I would not have agreed to had someone come and gotten me from the waiting room. But it's water under the bridge, hopefully it will help another family not go through what we have.
As for mom with RHA I know for a fact Jeremy would not talk and he would look to mom to answer for him. His social skills lacked but when you hear him speak he is hard to understand.
Example I was fixing a leaking sink and had to go by replacement pipes. He was trying to help and brought me a piece he thought we needed and gave me an explanation that started to make sense but then totally didn't. I knew he was trying to help me solve and find the right parts. People who don't know him don't know how to read or understand him.
I'm thankful someone is finally helping us get him placed but I hate he has went through the mess this year and that my mom went through what she did.
I am disappointed those who he seemed to mention by name and trust weren't there to speak for him but it's ok.
I had guardian papers signed, I recently had to be fingerprinted and had a background check and I had that at court but non of that came into play as the court decided it was best for the state to make the decision.
Bottom line whatever gets him the best help is ok with me. I realize no one cares if he was left behind years ago and no one saw or knew how to help him. I worked for the county and did my own homework trying to find answers. I know he is sick and he needs care and that is all I really care about.
As for coming to see him, it was said we can only come if he agrees and I honestly knew he didn't want me there but I wonder if Lifeworks would have tried to include us had things gone different.
I still will not say Lifeworks is horrible but I see they can improve but they still are better than other places.
by Cindy W xxx.xxx.118.175
December 14, 2022
No stars for these arrogant jerks with no compassion whatsoever!
by Angry patient needing help. xxx.xxx.181.197
June 02, 2015
I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what was going on for me. They definitely didn't have enough staff members on hand. It seemed like one person was trying to do everything, and I ended up waiting for a very long time. I always feel like I'm bothering the staff. They don't seem to care if I'm there or not. They didn't tell me anything about my treatment options. I left feeling very confused and frustrated. You couldn’t pay me enough to go back and see them again. They were horrible. 2 invididuals threatened me from there while I was in the ER, and I want to make people aware so that if they have an illness that they need help with or a loved one that does, that they keep them FAR FAR away from this place, or they might just find their loved one lost, locked away in some far away hell hole (like they threatened to do to me) and unless a proper release is signed they may not be able to find them. Never, and I repeat NEVER let a human being near this place. There is great help around this area - I know because I finally was able to track it down. Go to a MD, and take his or her advice, and you can go to doctors, and outpatient places all over this area, but for god's sake avoid this place, or you may just find yourselves on the receiving end of the threats I was faced with, and if a Doctor from the ER that cares just doesn;t happen to come along to your aid, you could find youselves in a very bad place you may never get out of. I was lucky. I have also since retained a lawyer, and will be looking at taking action against this place, and no matter what I have to do, whether it be going to the state to have their licence revoked, or going forward with civil and criminal action against them, I will see to it they NEVER pull a stunt like that again...not to me, and not to anyone else.
by almostruined xxx.xxx.98.92
July 13, 2014
Did the staff help you feel comfortable when you called with questions or concerns?
Yes
Did this provider take time with you at your appointment?
Yes
Does this provider maintain a professional appearance?
Absolutely
Does this provider have helpful information available online?
Definitely
Does this provider welcome questions?
Yes
by Stixx xxx.xxx.157.232
May 14, 2014
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. john l merrell 271 gaskey road salisbury nc 28147-8950 usa 7047629194 thank you
by john merrell xxx.xxx.86.115
July 28, 2012
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612 Mocksville Avenue, Salisbury, NC 28144