I noticed their credentials up on the wall right away. It made me even more confident that I was seeing someone who was qualified. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.