I have visited with Cathy McGinnis for over 10 years and have found her to be professional and ethical. Her counsel has proven invaluable in assisting me on matters concerning my employees, family and friends. Thank you Cathy McGinnis
They ignored my questions and my appointment seemed rushed. Their staff was friendly enough, but they didn't go out of their way to help me. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. I found the office, but only because I had simple, very clear directions. I wish it had been easier to locate. Have to remind the councilor constantly what has happened at prior appts. One parent calls and then they call and say we need a emergency appt only to find out that they didn't get the details as to why the parent called saying a emergency appt is needed. Need to do a better job of follow through and get details before trying to setup a appt so they can get more money.
Not only did they not rush my appointment, they even let me talk past my scheduled appointment time to make sure I was able to say everything I needed. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.