Palisades Behavioral Care

Palisades Behavioral Care
Palisades Behavioral Care 221 Palisade Avenue Jersey City, NJ 07306
Add a Review

Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
I have seen Dr. Kairav Shah and Yesenia and both were fantastic. Very patient and thorough in their care and extremely responsive. I never had an issue with either one and I highly recommend both of them.

Front desk ladies are ok. They sometimes have an attitude and aren't very friendly but they have been helpful when I needed them to be.
by Jackie L. xxx.xxx.226.62
September 10, 2015
Did the staff help you feel comfortable when you called with questions or concerns?
No, very uncomfortable
Are you confident that this provider will continue working with you until a solution is reached?
Yes
Was the provider's staff helpful and knowledgeable?
Not really
Did a staff member acknowledge or greet you when you entered?
Barely
Did this provider give the impression that they cared about your concerns?
Somewhat
by Anonymous xxx.xxx.27.34
May 27, 2014
Was this psychologist's office easy to locate?
I got lost, but eventually found it
Did a staff member acknowledge or greet you when you entered?
Barely
Is this psychologist easy to reach in an emergency?
No. It took me several times to get through.
Would you recommend this psychologist to others?
No
Did this psychologist have reasonable prices?
They were decent, but not very affordable
by Anonymous xxx.xxx.108.66
March 17, 2014
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider's staff friendly?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous xxx.xxx.170.146
February 06, 2014
by Anonymous xxx.xxx.145.138
June 17, 2013
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was this provider's office too cold?
No, it was fine
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this provider's staff friendly?
Not Really
by Anonymous xxx.xxx.57.2
April 12, 2013
The receptionists were so rude, to the point of almost being in tears. Stating things like "this is pointless", and "well, maybe you should find another doctor closer to work" when I was on the phone with them.

Unfortunately, my grandmother recently passed away and I had to cancel an appointment to attend her wake, which meant my prescription was up (not a medicine that can be used abusively and the minimum dose). They refused to call in a refill multiple times because I had not been in to see the doctor, mean while, these medicines cause you to be very sick if you miss a dose. Then you try to schedule an appointment to get this refill, and there aren't any available for months.

I had no problems with the doctor, but for people who are going through something in their life, they do not need the added stress and issues of working with the office staff. I do not recommend!
by Ashley Brooke xxx.xxx.140.224
October 17, 2012
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Would you refer this provider to a family or friend?
Yes
Would you recommend this psychologist to others?
Yes
by Anonymous xxx.xxx.141.10
October 14, 2012
I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. It was really difficult to get an appointment with them. I became very frustrated. The biggest problem with this provider is the front desk receptionist (I believe her name is Marianne). She must be the most rude person I have encountered at a doctor's office. My interactions with her over a two year period became so bad, I even had to include her as a topic of stressers in my session. At this point I am seeking another provider. I cannot be treated with disrespect everytime I get a call or walk in the door to the office of PBC. It's not worth the stress.
by Anonymous
November 06, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this psychologist leave you unattended for an extended period of time?
Not at all! The provider was always present and attentive
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
October 03, 2011
Add a Review