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Piedmont Psychiatric Services

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LifeStance Health

Greenville, SC

LifeStance Health

Greenville, SC

LifeStance Health

Greenville, SC

Prisma Health Child Psychiatry and Psychotherapy–Greenville

Greenville, SC
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Piedmont Psychiatric Services
Piedmont Psychiatric Services
(12 Reviews)
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2094 Woodruff Road Greenville, SC 29607
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I have been seeing Dr Smith for 2 years. During that time had several last-minute cancellations & I had to wait online for 20 minutes for video appts more than once because he was late. Dr Smith understands that with the ADHD he was treating me for, I had issues with keeping appointments straight. I missed one online appointment & his office charged me. When I finally spoke to Dr smith, he said he would never charge a first-time missed appointment fee & had it waived. I have been back and forth with their billing department who was not very nice. Neither is the woman who runs the office, she is the worst! I was running 10 minutes late & walked in the door right at the 10-minute mark. By the time I sat down after being checked in, they said I was one minute late, and I would have to go back home. I told them to let Dr Smith know I was there, and they told me I could not speak to him. Because of the previous issue I had with them about the missed appointment, I did not believe that he would do that, knowing that I just got over a nervous breakdown which surprisingly, he didn't seem very concerned about when I told him. I said I would sit down & wait for him and the office manager told me she would call the police if I didn't leave. I've never been treated so poorly in my entire life! I don't know if Dr Smith knows how his psychiatric clients are being treated but I wonder how many have gone home and committed suicide because of this. This is not the way you talk to people who need psychiatric help!
A week or so later, I got an unsigned letter from their office telling me I had been let go of their services. They didn't even have the courtesy to sign it. I hope no one ever books with this office or Dr Smith, who never contacted me to see if I was okay, they are a detriment to your psychiatric needs
by Jeni Tyrell xxx.xxx.219.127
September 15, 2024
Were the waiting room chairs comfortable at this psychologist's office?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did this psychologist have reasonable prices?
Yes
Does this psychologist offer flexible appointment times?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by DSain xxx.xxx.57.157
February 16, 2014
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.63.242
April 11, 2013
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
How would you compare this psychologist to others in his/her field that you have visited?
Among the best I have seen
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.241.218
January 15, 2013
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.241.218
December 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.176.45
June 19, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this psychologist have reasonable prices?
Absolutely!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
February 22, 2012
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this psychologist's office clean?
It was satisfactory
by Anonymous
February 02, 2012
Did this provider listen to your input and concerns?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider rush your appointment?
No
by Anonymous
September 27, 2011
Did this provider's staff seem to respect him/her?
Kind of, but not very much
by Anonymous
September 13, 2011
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Map and Directions
2094 Woodruff Road, Greenville, SC 29607