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Skyland Behavioral Health Associates

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Skyland Behavioral Health Associates
Skyland Behavioral Health Associates
(10 Reviews)
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1 Oak Plaza Suite 206 Asheville, NC 28801
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
2 star average for Staff
Recommended
2.5 star average for Recommended
Value
3 star average for Value
I really liked everyone there. I would like to get reconnected.
by Mandy Harmon xxx.xxx.253.157
January 19, 2018
I went to SBH for help to quit smoking and was given a diagnosis that requires two visits a month due to the severity of the diagnosis and related prescription. Not only was insufficient testing done prior to the diagnosis, standard procedure was deliberately avoided. In addition, the new patient paperwork waves your right to confidentiality. When I pointed this out to them and refused to sign, they lied to me about what the contract says and refused to accept an appointment without it. There are many better options than SBH. The women at the front desk are rude and antagonistic if you question their procedures. They also refused to give me a copy of my file and threatened to call the police when I told them I wasn't leaving without it. It's illegal to refuse to give a patient a copy of their file.
by SNR xxx.xxx.208.66
March 22, 2016
They've always been very reliable, and only cancel my appointment if there's an extreme emergency. They are always polite and never use foul language, which I really appreciate. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. I can tell it is maybe not a top priority to maintain a professional appearance here. They didn't look terrible, but there is definitely lots of room for improvement. The office was very dirty. Sofa in lobby looked awful, my son was ready to leave as soon as we were in side. Holes in walls, looked very drab and dreary. Overall appearance of place made him not want to return.
by Christy Houser xxx.xxx.174.230
January 22, 2014
Does this provider offer flexible appointment times?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this psychologist listen to your input and concerns?
Absolutely! They always listen carefully to what I have to say!
Did this provider ever postpone your appointment?
Sometimes, a little too often
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.172.202
June 06, 2013
Was the psychologist friendly?
Very! The most welcoming office I've visited!
Does this provider give unbiased advice?
Yes
Did you spend a lot of time in the waiting room at this psychologist's office?
I waited forever for my appointment!
Did this psychologist leave you unattended for an extended period of time?
No, I was always attended to
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.171.58
May 14, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Was it easy to make an appointment with this psychologist?
I waited longer than I wanted to, but it wasn't terrible
Did this psychologist have reasonable prices?
They were decent, but not very affordable
Did this provider use excessive foul language?
No
Was this provider's office clean?
It could have used some cleaning
by Anonymous xxx.xxx.171.254
April 19, 2013
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider rush your appointment?
No
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous xxx.xxx.218.248
April 15, 2013
Did this psychologist leave you unattended for an extended period of time?
Not at all! The provider was always present and attentive
Were you able to relax during your appointment?
Not really, I was a little uneasy
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous xxx.xxx.220.71
March 17, 2013
It was really loud in their office and it made the experience that much more stressful. Waiting room full of screaming children. You couldn’t pay me enough to go back and see them again. Complete waste of time. I relocated here from another state and needed to see a psychiatrist to continue recieving my medication I have been on for years and work wonderfully. Couldn't get past a social worker after over 6 weeks of visits. I couldn't see anyone who could write a prescription however sure could bill my 4 insurances. Look elsewhere.
by Anonymous
November 30, 2011
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Did this psychologist listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Did this psychologist have reasonable prices?
No, it was expensive.
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous
September 16, 2011
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Map and Directions
1 Oak Plaza Suite 206, Asheville, NC 28801