The treatment method was explained in-depth to me before they started the treatment. I was totally prepared for everything that was going to be done during the adjustments, and I was completely comfortable. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They did not pressure me to return for additional follow-up appointments.