They talked about my X-Rays with me thoroughly to make sure I knew everything about my condition and about my treatment options. They definitely care about their patients. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They always make sure to return my phone call as soon as possible. They've never left me waiting. This provider sometimes has promotions going on but only if you ask. You really have to look hard to find coupons. I was really glad that they customized their treatment to address my condition instead of just giving me general adjustments. Their treatment was much more effective that way.