I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. They really paid a lot of attention to my problem area, which is the reason I went. When I told them where I was in pain they put much of their focus on eliminating discomfort in that area. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all.