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Monmouth Total Health Care

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David M., Other

Eatontown, NJ

Adam George DC

Eatontown, NJ
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Monmouth Total Health Care
Monmouth Total Health Care
(10 Reviews)
> Get Phone Number & Directions
285 Parker Road Eatontown, NJ 07724
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
This is the most unprofessional business I've ever encountered in my entire life.
I showed up at 350p for my 4p acupuncture appointment and was the first in the waiting room, over the next 45 minutes, 4 other patients entered the waiting room and were seen. Three of these were acupuncture patients.
When an assistant asked my name and if I had been seen, I said I had a 4p appointment for acu... he turns to ask the receptionist who asks if I signed in. I tell her I had and was still waiting for my 4p appointment, even though it was now 445p. She asks if I had been there before and noted my file still hadn't been located. This same receptionist walked by me 3 times without acknowledging me, or asking me for any further information TO BE ABLE to locate my file.
When I finally am taken downstairs to the acupuncture waiting room, I was told I could sit in the massage chair and continue to wait. Another girl comes in who was late for her 430p appointment and asks Doctor Chen how long she would need to wait to be seen. He tells her 10 minutes as she expresses her need to be somewhere soon (even though she is late for her appointment and I still hadn't been acknowledged.)
I'm finally put in a room, where I continue to wait another 20 minutes while Dr Chen goes into the late girl's room to set her up for her acu session.
I go to the front desk and ask for the manager where I'm again asked to wait. I explain I had been waiting for OVER an hour and would be leaving, lodging a complaint with Groupon to receive a full refund and contacting the Better Business Bureau.
When my fiance called to complain, the receptionist continued to get an attitude with him and told him he could call the manager, Jennifer, in the morning.
This IS NOT a professional place. Your money is MUCH better spent elsewhere.
The first acupuncture session I DID have wasn't even worth the money as the Doctor turned all the lights on and had a conversation with his assistant in Chinese while I was still laying face down on the table.
by CE xxx.xxx.233.166
November 13, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous xxx.xxx.58.55
January 18, 2013
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.229.211
August 13, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.109.251
April 22, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.66.131
January 11, 2012
Is this business handicap-accessible?
Yes, it was handicap-accessible
Would you recommend this chiropractor to others?
Yes
by Anonymous
August 20, 2011
Did this provider have reasonable prices?
Absolutely!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
July 19, 2011
Were the chiropractor's hands uncomfortably cold during your treatment?
Not at all! I was very comfortable during my entire treatment
Were you able to relax during your appointment?
Yes, I was completely at ease
Are you going to visit this provider again?
Without a doubt!
Does this provider always put the customer first?
Yes, they always put customers first
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
July 07, 2011
Did this provider have reasonable prices?
Yes
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this chiropractor explain your treatment method before performing your adjustment?
Yes, they explained it in-depth
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
April 23, 2011
Did you experience any numbness after your appointment with this chiropractor?
Yes! I was numb all over for days!
Are you going to visit this provider again?
Not if my life depended on it
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
by Anonymous
April 22, 2011
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Map and Directions
285 Parker Road, Eatontown, NJ 07724