Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Does this provider give unbiased advice?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Does this provider adhere to the customer is always right policy?
Sometimes, but not always