They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I feel like they always have a special going on every time I visit. Even if I don't bring in a coupon the staff will inform me of the promotions they have going on so that I can save money. I was a little disappointed with how flexible their appointment times were. They try to work with my schedule somewhat, but it's still difficult to get an appointment time that works for me.