I got an appointment quickly. I've never had to wait too long. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I felt very encouraged after my first appointment. After seeing how qualified and knowledgeable they were, I was hopeful that I would be able to get better under their care. They made the extra effort to make sure every question and concern I had was addressed.