They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They were absolutely amazing and make others in the same field look like beginners. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. They are always spot-on about what is bothering me. I have never been misdiagnosed by this chiropractor; they are an expert at what they do.