They always take that extra step to make me feel special. I always enjoy my appointments here. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything.