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Brazos Woods Veterinary Clinic

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Brazos Woods Veterinary Clinic
Brazos Woods Veterinary Clinic
(10 Reviews)
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1402 Fm 2004 Clute, TX 77531
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Took our dog in due to weeping eye. Given medication for eye for two weeks. Went back after two weeks for annual shots and asked that her eye be looked at again. Their response was: no - make another appointment. I said this is a followup of a previous treatment. Again their response :Too bad -- Make another appointment. They said they had back to back appointments, had an emergency -- so too bad for my dog cause they could not spare the time to look at and treat her eye. Seemed they are more interested in maximizing appointment fees rather than taking care of my dog.
by Phillips xxx.xxx.88.29
May 17, 2016
When you are used to one way and one person for so long, accepting change is so hard. We had been going to Dr. Johnson for years. At first we thought, everything would remain the same when the new Dr. arrived. But it didn't. However, in Dr. Ashley's defense, I would want to run things "my" way if I that were "my" business. I understand some procedures changed, as well as med prices. AND, that office now has scales! :) One of my furbabies had an abcessed tooth, and we decided to get a second opinion. The price for the same procedure at the "other" place was so much more than BWVC. I'm very happy with Dr. Ashley and her staff. I would highly recommend Brazos Woods Veterinary Clinic.
by Sherrie xxx.xxx.187.7
October 16, 2014
One of the Dr's staff was very rude to me today. Will not be going back to Brazos Woods Clinic. The Dr. is very nice but but her prices are very high. Will be looking for a new vet Monday morning.
by unhappy customer xxx.xxx.238.37
July 26, 2014
Were you confident that your pet was safe in this veterinarian's care?
Yes
Did you spend a lot of time in the waiting room at this veterinarian's office?
No, my appointment started at the scheduled time
Did this veterinarian rush your appointment?
No
Was this veterinarian's office clean?
Yes everything was neat and sterile
Was this veterinarian's staff friendly?
Yes
by Anonymous xxx.xxx.1.19
February 25, 2014
I couldn't believe how clean their entire facility was. It was obvious that it was cleaned at least once every day. They were ready for my pet and me right after we arrived. We spent less than ten minutes in the waiting room. I would go to them over any other veterinarian. I've never doubted their abilities. I was given a polite greeting when I walked in. It was nice to be acknowledged. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by Bob xxx.xxx.149.14
November 13, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Were you able to relax during your appointment?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did your pet experience unnecessary pain during your visit?
No
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.32.227
July 03, 2013
I had used this clinic for all my pets for years. Dr. Johnson may not have been the most talkative person, but he did his job well and took very good care of my animals at a VERY reasonable price. Once Dr. Ashley took over it was a 180 turnaround. Their prices skyrocketed, they wanted to charge "new patient fees", the nickel and dime you to death, and they keep all the doors shut where Dr. Johnson never shut doors. It was always so much more welcoming and personal. The last straw was when I picked up a wormer pill for my cat and they charged me $15 when last summer it was $8 for the same pill. I have now moved to Anchor Road Vet Clinic and it's the best move I've made. Brazos Woods is going to be losing customers left and right if they continue treating people the way the have been since Dr. Johnson retired.
by Karen xxx.xxx.1.19
June 25, 2013
Does this provider treat every client equally?
Yes, they don't show favoritism
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider late to your appointments?
No, they were on time
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous xxx.xxx.55.51
June 13, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider treat every client equally?
Yes, they don't show favoritism
Are you going to visit this provider again?
Sure
Were you able to get answers to simple questions from this veterinarian without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.78.232
June 03, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Would you recommend this veterinarian to others?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
October 18, 2011
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Map and Directions
1402 Fm 2004, Clute, TX 77531