Reviews for Chimney Lakes Animal Hospital - Argyle, Oakleaf, Orange Park, Jacksonville in Jacksonville, FL

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We took our sweet pup here for 3.5 years. In all the time that we were there we never saw the same vet twice. In all the time that we were there they failed to inform us of the serious health problems that my dog had. More about that later. We recently decided to go to a new vet after this vet just wasn’t cutting it. First off, they have always seemed a bit unprofessional and quite inexperienced. It definitely doesn’t feel like you can truly trust them. Things just don’t feel personal enough here. They all showed a lot of love towards my dog but that’s where the good ended for me. The last time we took my dog here, we asked that titer tests be done to measure the immunity my dog actually has against a disease instead of vaccinating just because. Let me say, overvaccination is a huge concern for me. I am absolutely against my dog being vaccinated when it is unnecessary. Overvaccinating just destroys a dogs immune system, not something I want. When we asked for titer testing to be done, they had no idea what we were talking about. I feel that if you’re a vet you should AT LEAST know what a titer test is. If you’re going to offer vaccinations why would you not know about testing the immunity a dog has? They go hand in hand. To me, this was an example of being unknowledgeable. We were then pushed to vaccinate our dog and they ended up vaccinating her anyways. That was the last time we took her, it was the last straw for me. We recently found a new vet that is more in line with the type of approach I prefer to take with my dogs health. More holistic, a huge focus on nutrition, natural medicine and they offer titer tests for sure. Today was our first visit with them, and with just one visit, within minutes, they informed us that our poor pup has a heart murmur and very possibly allergies. When she was a puppy we had taken her to a different vet before this one. They had apparently told another family member that she had a minor heart murmur, which I found out today (I didn’t go to this visit and I don’t remember being told). So my dog had a heart murmur all the years she was with this vet. They never once pointed it out to us, for all they know we had never been told by another vet. They also never noticed that the stains on her hair around her paws were due to her chewing and licking her paws, possibly due to allergies. Of course, we aren’t vets and don’t know everything. That’s why we take our dogs to vets so they can help us, give us a good analysis of our pets health and inform us of underlying things we can’t see. My dog is now 5 years old. All these years my poor baby has been living with a heart murmur that could have progressed at any time. She has been living with allergies that should have been brought to light many years ago. I could have been helping my dog with both of these things YEARS ago, but I had no idea about them because this practice failed to notice critical health issues with my pet. Now, after living her whole life with a heart murmur and allergies, I am finally able to start supporting her heart and finding out what is causing her allergies. It shouldn’t be this way. What if my dog’s heart murmur had progressed and gotten worse? What if her allergies had gotten worse? They should have informed us years ago, so we could start being proactive about these situations early on instead of three years later. I do not recommend this vet AT ALL. If not knowing about health issues early on when they’re still minor and you have a chance to stop them in their tracks doesn’t bother you, then sure, why not go here? Otherwise, if you want to actually get a good analysis of your pets health, this place just ain’t it. They’re also extremely overpriced. We are now taking our sweet girl to Kingsley Animal Hospital and couldn’t be happier! They are an amazing vet, very informative and knowledgeable. If you really want a good vet, go to Kingsley. They know their stuff and will let you know about any health issues no matter how small they may seem. Just please, don’t take your pets here. It’s not worth the risk.

by Keewii Potatoi xxx.xxx.146.130

October 31, 2019

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I have been a long time customer with this Animal Hospital, over 13 years of taking my varied pets there..Today I feel they over charged me and kept tacking on hidden charges I wasnt aware of..Such as applying flea medication to a puppy I did not ask for and then they charged me for it..I am very dis satisfied with todays visit, I will take my pets elsewhere from now on where I will know exactly what the cost will be before they are seen..To say I am unhappy with todays visit is an understatement..Not everyone is loaded with money, folks. This is the very reason some animals do without medical care because some people can't afford this rip off Vet care..Keep tacking on hidden charges, keep losing loyal customers such as myself. I will never recommend your services to anyone again.

by Patricia McDermott xxx.xxx.81.143

April 24, 2017

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Were the waiting room chairs comfortable while waiting for your pet?

Extremely comfortable; I could have fallen asleep

Would you recommend this provider to others?

I Already Have

Did you think that this provider was thorough with you during your appointment?

Very

Did you have to wait long after you arrived for your appointment?

No, I didn't have to wait very long

Was this provider's office clean?

Totally yes

by marianne xxx.xxx.143.221

October 13, 2015

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Would you recommend this provider to others?

Yes

by Anonymous xxx.xxx.81.207

October 20, 2014

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Were you able to get answers to simple questions from this veterinarian without scheduling an appointment?

Absolutely! I'm always able to get my questions answered over the phone right away!

Was this provider's office too cold?

No, it was fine

Does this provider welcome questions?

Absolutely! They are happy to answer all of my questions

Would you recommend this veterinarian to others?

I Already Have

Did you spend a lot of time in the waiting room at this provider's office?

No, my appointment started at the scheduled time

by Anonymous xxx.xxx.56.130

December 30, 2013

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Does this provider leave you on hold for a long time when you call?

Never! I don't think I've ever been put on hold here for a long time

Does this provider remember you and your circumstances at every appointment?

Yes

Did this provider ever take personal phone calls while in the appointment room with you?

He/she would never do that! Their full attention is always on me.

Did this provider promise services he/she couldn't provide?

Not at all! They exceeded my expectations

Was this veterinarian's office clean?

Yes! I was amazed at how clean it was!

by Anonymous xxx.xxx.238.64

January 19, 2013

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Did this provider answer all of your questions?

Yes

Was this provider's staff friendly?

Yes, they went above and beyond

Did you leave the office feeling satisfied with your visit?

Yes

by Anonymous xxx.xxx.38.5

July 20, 2012

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Dr. D and his staff are so knowledgeable and friendly. My dogs, Conway, Karley and Brody love everyone there. We especially love Julie.

by Lisa xxx.xxx.208.128

July 20, 2012

Chimney Lakes Animal Hospital - Argyle, Oakleaf, Orange Park, Jacksonville

Veterinarians

Woods Jeff C Dvm

Jacksonville, FL

Animal Hospital at Oakleaf Plantation

Jacksonville, FL

Kings Trail Animal Hospital

Jacksonville, FL

San Juan Animal Hospital

Jacksonville, FL

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