Horrible experience! My family had him come to euthanize our dog. It took him three times to access the veins to give the meds. He hurt him while trying to do this and then wasn't sure that the dog had actually passed. So with the family standing around filled with emotion he's feeling around on the dog instead of using the stethoscope to see whether or not there was a heartbeat. He took a phone call and had to use the bathroom. I highly recommend staying away from this one!