I was confident that they were using the latest treatment methods. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. They were one of the most caring, devoted veterinarians I've ever seen. They made my pet feel very comfortable and loved.