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Niantic Animal Hospital

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Veterinarians

Carpenter Lee S DVM

Niantic, CT

Shook Richard A DVM

Niantic, CT

Gamble Jennifer Dvm

East Lyme, CT

Goodfriends Veterinary Clinic

East Lyme, CT
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Niantic Animal Hospital
Niantic Animal Hospital
(13 Reviews)
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9 Lake Avenue Niantic, CT 06357
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
They are all kind and take the time to listen to you, also answering questions you may have.
by Teresa Mackay xxx.xxx.31.56
February 07, 2018
Everything you want in a vet
by Sandra xxx.xxx.73.25
June 04, 2017
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
I Already Have
Were the restrooms well-stocked at this provider's office?
Yes
Did you spend a lot of time in the waiting room at this veterinarian's office?
No, my appointment started at the scheduled time
Did the environment feel well thought out with a holistic approach in mind?
Everything was well thought out for comfort and general well being. They took a wonderful holistic approach.
by Anonymous xxx.xxx.11.179
October 20, 2014
By far, the BEST animal hospital I have ever taken my animals to. I will not take them anywhere else! Compassionate, caring, gentle. And reasonable! Great Dr.'s, Great support staff...
by Diane xxx.xxx.70.160
September 28, 2014
After taking our pets (two dogs and two cats) to these folks for many years, we recently got a new pup that happened to be an unspayed female. We take very good care of our pets, donate to many organizations designed to care for unwanted animals and have owned any number of wonderful "shelter" pets in the past. After having our new pup vaccinated and having visited our vet a number of times, we recently brought her in for a scheduled booster and were told that she would no longer be seen until we had spayed her. She is still very young and we'd actually been (by Dr. Carpenter) that for her safety and well-being that she needed to "lose about 10 pounds" before we could schedule her to be spayed (which we had always intended to do with no plans to have pups). When we got the card in the mail that she was due for a booster, we made an appointment and showed up only to be embarrassed and insulted when three vet techs/office personnel argued that she was NOT to be seen until spayed, per order of Dr. Carpenter.
Without going into any more detail, we've now pulled our records and our pets from this veterinary clinic and will take them elsewhere. It is beyond belief that after years of bringing our pets to Dr. Carpenter and Dr. Shook at Niantic Veterinary, we'd be treated the way we were because of Dr. Carpenter's convictions on spaying and neutering and unwanted pets. These are not shelter animals and we did not bring them there just yesterday - we understand the importance of spaying and neutering - we know how many animals are unwanted, unloved and often put down because someone did not protect them from unwanted pregnancies. We loved the care our pets had gotten in the past at Niantic Animal Hospital and often recommended them to others but this incident and the manner it was handled was enough for us. Please recognize Drs. Carpenter and Shook that you have no right to dictate what choices private petowners make with their own pets so long as they are loved and cared for and protected. Tell your new customers you will not treat their pets unless neutered....they could then choose to go elsewhere, but don't refuse to treat an animal/animals you've been caring for all along...it smacks of "better than thou" attitudes that we just don't have to listen to.
by debi & john xxx.xxx.74.109
August 04, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Are you going to visit this provider again?
Absolutely
Was the provider's staff helpful and knowledgeable?
Yes
by Jillc xxx.xxx.88.250
April 18, 2014
Did this veterinarian rush your appointment?
No, I was able to ask as many questions as I wanted
Was this veterinarian's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Does this veterinarian give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was it easy to find parking at this veterinarian's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.28.163
February 23, 2014
Did this veterinarian thoroughly explain the risks and benefits of your pet's treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Did this veterinarian use excessive foul language?
Not at all! They are always respectful and courteous
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Deb xxx.xxx.24.152
August 06, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this veterinarian use excessive foul language?
No
Does this veterinarian give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Were you able to get answers to simple questions from this veterinarian without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous xxx.xxx.196.226
January 21, 2013
Is this veterinarian easy to reach in an emergency?
Absolutely! I can always count on them
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this veterinarian listen to your input and concerns?
Absolutely! They always listen carefully to what I have to say!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous xxx.xxx.93.194
October 05, 2012
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Map and Directions
9 Lake Avenue, Niantic, CT 06357