Oakland Veterinary Referral Services

Oakland Veterinary Referral Services
Oakland Veterinary Referral Services 1400 South Telegraph Road Bloomfield Hills, MI 48302
Add a Review

Consumer Feedback

(9 Reviews)
Your pet isn't safe here. They don't follow up with local vet's after 6 contacts. Then take the $10k. Dr. Green was on vacation, and they thought everyone else was going to the job.
by skybeardog xxx.xxx.185.164
November 07, 2024
As it turns out, the dog I adopted is a top-notch escape artist. The first day I had her, she slip her collar and seat belt and took off. I found her on the side of the road after she had been hit by a car. After a visit to an emergency vet, I was referred to OVRS. We had our initial appointment with Dr. Retallack. I did visit a few other surgical facilities, but ultimately, I decided to use OVRS. The surgical team was so kind. The answered all of my ridiculous questions and gave me tissues when I cried before her surgery. We just got back from her 2-week checkup, and I couldn't be happier. Her recovery is going great. As a bonus, they provided a list of organizations that give grants to animals in need of medical care.
by Dolly Pawton xxx.xxx.202.137
September 11, 2024
OVRS saved my beloved Old English Sheepdogs life. She was hospitalized for 7 days. She was basically brought back to life. Lovely Lady with the Soulful brown eyes was very sick when we arrived @1100:PM driving 217 miles from Alpena. Words cannot thank them enough for the service they provided me. Daily calls by the Dr. with updates on her condition, boy did I ever appreciate that.
Lady has a bad condition and requires constant monitoring which I am so grateful to be able to provide.
Thank you so very much!!
by MICHAEL JAMES GARANT xxx.xxx.176.10
August 06, 2024
ONE WEEK, $ 17,000 LATER, AND NO CAUSE FOR DEMISE.
It has been just about 6 months, since the death of our beloved Skye. I now can write with a clear mind.

Skye could not eat her morning food, leading to a visit to our vet. She was 10-years-old and now walked cautiously across the floor. After stumbling, she could no longer walk unassisted with her back legs. Two days later, she could not pick up her food, other than a little rice. She ate the night before.

Skye was referred to Oakland Veterinary Referral Services (OVRS) after a blood panel revealed glucose findings of 511, when all of her previous readings were normal. The full blood panel from the year before indicated a glucose level of 108. Skye also presented with a fever of 105.3. Prior to taking a blood panel, another veterinarian on staff suggested placing her on a broad-spectrum antibiotic and sending her home to be observed. I wish I had done that!!

Instead, we took her to OVRS where she was started on a broad-spectrum antibiotic followed by a multitude of tests. When I felt the recommended test would yield no findings, I was made to feel that I was tying the doctor’s hands if I had turned down the tests. Each expensive test came back NORMAL. Skye went from one breathing tube to two and her condition did not improve. Dr. Beer did mention the same thing happened to another patient. The family wanted to stabilize the dog to bring it home. Never happened and thousands of dollars later, the dog died.

Skye’s fever was never controlled and her condition deteriorated while she laid restrained on the floor. The policy at OVRS only allowed us to visit her once every 3 days for a few minutes. After $ 17,000 (Seventeen Thousand Dollars) and exactly a week later (June 21st to June 28th), we agreed to euthanize her. We still agreed to the euthanizing, but her tongue was hanging out and she was already on her way when we arrived. My daughter and I brought her remains to MSU for necropsy.

OVRS found nothing on the multitude of tests performed and had no idea as to why she declined and passed away. No findings on necropsy either. The necropsy report indicated that "there was no overt evidence of an infectious or neoplastic process to explain the fever or hypoxemia. There was no evidence of musculoskeletal, brain, or spinal cord disease to explain the reported hindlimb weakness and ataxia." Cysts and age-related findings were noted but excluded as relating to cause of death.

We notified Skye's veterinarian who suggested that we call OVRS to get an "educated guess" as to a possible cause leading to death. Our Vet said that for $ 17,000, that’s the least they can do. The tech Ashley returned my call and said that for $ 125.00 I could set up an appointment with Dr. Beer. Astounded, I replied "is this just a matter of money?" She repeated her remark and I hung up and notified our veterinarian. He was stunned.

Sending Skye home with broad spectrum antibiotics and insulin would have allowed us to spend time with her, rather than leaving her pinned down at OVRS. This place is ONLY interested in the money. Under the circumstances, we and our veterinarian believe if the customer is important to OVRS, an "educated guess" as to Skye’s demise would be provided without asking for additional money. We also believe that payment for an "educated guess" had already been rendered.

Stay with a local animal hospital. Testing can be referred out and there is a better chance of the dog returning home.
by Skye's biggest fan. xxx.xxx.70.47
December 10, 2023
My Cocker Spaniel/Bichon was diagnosed with Metastatic Lung Carcinoma in May of 2023. Devastated, I called all over the state, searching for a surgeon who could remove the cancer. Time was of the essence. What extraordinary luck I had when the Hospital Administrator at OVRS, Jim Thompson, answered the phone and was willing to assist me. Not only was he exceptionally kind and concerned about my pet's welfare, he was able to schedule a surgery for the following week. Dr. Kathryn Pitt, a very skilled surgeon, removed the cancerous lobe, and kept me updated on Maddie's progress. Dr. Erin Bannink, an integrative oncologist (and one of the best in the nation) then took over and is handling all of the treatments. Her assistant, Jennifer, makes the visits enjoyable with her fabulous sense of humor. In the past, Dr. Timothy Becker, Jennifer Covey and Sanna took care of my little Chorkie, Bella. She adored them and showed Dr. Becker and Sanna a ton of affection. The entire staff is absolutely wonderful. These brilliant individuals are gifts from the Heavens and I wouldn't go anywhere else for emergencies or treatment for my precious canine family. Never give up on your animals. Here, there is always hope and I am grateful beyond words.
by Annette Thomas xxx.xxx.159.86
November 21, 2023
Read the 1 star google and yelp reviews before taking yout pet there. I wish I had read them first before my dog was misdiagnosed there. The "administrator/owner" contacts people by phone

























if you leave a bad review. He also makes comments on these reviews that further traumatize pet owners that took their pets there by releasing medical info about the pet without their consent. My pet is no longer alive because I trusted them. Please don't make the same mistake.













by Kmac xxx.xxx.227.7
November 19, 2023
My Corgi has been treated for just over a year for anxiety, His progress has been phenomenal; he is a totally different pet. Between the medication and the recommended books I have read, our relationship has been drastically improved and my Corgi is a much happier anima.
by Boomer xxx.xxx.166.114
August 23, 2023
Our sweet little puppy broke her front leg in August 2021, OVRS was very prompt to get her surgery done quickly because she was so young. It was nice to see such quick service. Upon taking her cast off after surgery, my boyfriend and I noticed that her paw turned outward. OVRS told us it was normal and that it would heal, etc. Her leg only became worse overtime. Now she needs a ten thousand dollar corrective surgery because the surgical hardware is protruding, her paw is almost completely turned out and our puppy is now at a risk for arthritis. After looking at her xrays done, which they didn't go over with us, her bone reduction was lost with surgery and they provided us no information of what happened. They also took no responsibility or seemed to care that she needed a whole other procedure.

I would not advise anyone to ever go to OVRS.
by Brandi xxx.xxx.229.94
September 07, 2022

On Thursday August 6th my 6yr old Boxer collapsed after playing w her friend the Great Dane. I rushed to my vet who stabilized her but suspected internal bleeding and sent me to Oakland Veterinary Emergency Critical Care in Bloomfield (Detroit ). They took my dog quickly and after lest than 30mn, Sam Latra DVM called me to announce that she had internal bleeding of the spleen + cancer tumor of the Spleen + metastasis all over her liver, then he gave me 3 choices of cremation and prices ! All that in less than 12 mn on the phone! 
Eventually we got to go in the euthanasia room inside and the technician brought me my girl ,who did not look like she was dying !! I ask to see the vet and he eventually showed up showing me the results of the fast scan (did not take the time to do a proper scan ).
Despite him trying to convince me , I could not put her to sleep, so they gave me my dog back after making me pay and sign the paper stating “it was against medical advice “! He said she will die any minute or hour. 3 days past and my dog was back to normal, but I kept expecting her to collapse at any moment. By Saturday night I decided to search for a 2nd opinion from an oncologist. It was completely different... No CANCER...No more Bleeding ...Spleen has a condition but not life threatening. Since then, for 3 weeks, she has been as crazy as a Boxer can be !!! 
Oh and did I mention they made me pay for the euthanasia and cremation too. It took me several phone calls but I finally got the fast scan images and the credit !
I DO NOT RECOMMEND SAM LATRA !!!! Beware !
by MFB xxx.xxx.193.187
August 28, 2020
Add a Review