I was confident that they were using the latest treatment methods. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. They were one of the most caring, devoted veterinarians I've ever seen. They made my pet feel very comfortable and loved. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. They are always prepared for my appointment and remember everything about me.