I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. All my concerns were put at ease when they answered all my questions clearly and thoroughly. They go out of their way to make me and my pet feel as comfortable as possible. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. I was confident that they were using the latest treatment methods.