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Town & Country Veterinary Clinic

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Town & Country Veterinary Clinic
Town & Country Veterinary Clinic
(6 Reviews)
> Get Phone Number & Directions
N1883 State Road 22 Wautoma, WI 54982
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
It took four months to get on their calendar for a wellness exam & five to have a lump
removed. Being new to the area with two new patients maybe I was expecting too much. So I waited for my girls first appointment. When the veterinarian finally comes in for our first visit, she gives the girls their shots. No introduction, no exam. Not even to look at the lump I had requested to be removed. The receptionist no help either. Day of surgery, my little girl is wisked out of my hands & door slammed in my face. Four hours later I call for information & have to leave a message, no call back. Finally I call & am told to pick her up. Well, still no vet, no answers, given the bill & a piece of paper. Very cold, unprofessional office.
by Concerned Mom xxx.xxx.186.250
August 12, 2021
After being upset that Dr. Mott cancelled my vet appointment for my cat 1 1/2 hour prior to my appointment after waiting a week to get in., I expressed my disappointment since the cat was very sick and only weighing 3 lbs. I was then asked to bring her in the next am. They would not open 15 min. earlier to allow me to get to work on time and ended up charging me a hospitalization fee for having to leave her there. I expressed my disappointment and just ended up paying 160.00 for the bill. After 2 weeks of trying the medication, my cat was quickly dying, I called to have her euthanized, and Dr. Mott refused to do this. This is about as heartless as a vet can get. I STILL LOVE ANNA!
However, I am looking forward to meeting my new compassionate vet in Berlin. Things do happen for a reason.
by Cheryl Belter xxx.xxx.60.42
October 22, 2019
Dr. Mott, Wendy & Anna are WONDERFUL!!!! We had two very, very sick English Springer dogs who were given the very best of care by Dr. Mott and her staff. The ending was for us, sad, but the compassion and care that was shown to our dogs, and to us during our time of grief helped immensely. We have two English Springer dogs still doing well, and the only doctor we will ever take them to is Dr. Mott at Town & Country Vet Clinic. We could not recommend a better veterinarian - we just can't say enough! Thank you, Dr. Mott, Wendy and Anna!!!
by D. and B. Mortensen xxx.xxx.161.25
May 07, 2015
Did this provider answer all of your questions?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.223.2
June 19, 2013
Was this veterinarian's staff friendly?
Yes
Did this veterinarian thoroughly explain the risks and benefits of your pet's treatment?
Yes, I felt informed when I left
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this veterinarian leave your pet unattended for an extended period of time?
No, I was always attended to
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.176.203
May 04, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
May 21, 2011
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Map and Directions
N1883 State Road 22, Wautoma, WI 54982