They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. When comparing them to others I have visited for the same condition, they are among the best I have seen. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.