The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand. The office was easy enough to find. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.