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Southern Highlands Psychological Associates, Pa

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Southern Highlands Psychological Associates, Pa
Southern Highlands Psychological Associates, Pa
(10 Reviews)
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2 Alclare Asheville, NC 28804
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
I saw Dr. Knecht for just over a year until I had to move away. He is amazing. He is trusting and trustworthy. I always felt like he actually cared about what I was saying and had my best interests in mind. He would point out observations that I never even thought of before. He coordinated my care with other providers I was seeing as well. I highly recommend him. If I ever make it back to that area, I would not hesitate to begin seeing him again.
by Wes xxx.xxx.142.155
June 02, 2018
He is an amazing Psychologist.I have never been so comfortable talking about sensitive or painful subjects until I started to counsel with Mark. My recommendation is to trust him with your issues, no matter what. He listens which is so wonderful & I feel the advice he offers me is spot on, its' like a conversation with Mark. I have been in therapy before but never came close to closing my issues, I'm in for the long haul till I leave a stronger, happy woman, this I know he will help me do.
by Jill xxx.xxx.128.85
May 09, 2015
Mark is awesome. He saw my son for many years from age about 7 till around early teens. This was due to his father and I divorce and I just wanted to make sure he was ok. He has done well and is a great young man now. I would recommend him to anyone.
by LH xxx.xxx.175.29
March 27, 2015
Did you feel that this counselor was understanding?
Definitely
Were the waiting rooms private?
Absolutely, they had a private waiting area and a separate exit.
Did you feel like this counselor genuinely listented to your perspective?
Yes! They listened intently and asked me questions after my explanation
Was this provider helpful about using your insurance coverage?
Absolutely yes
Are you going to visit this provider again?
Maybe
by Anonymous xxx.xxx.157.4
May 13, 2014
Dr. Knecht and his staff are great! He does not charge for phone calls
but does limit them. He is wonderful. He has given me back my life.
I do recommend him to anyone and everyone.
He is very punctual. I have never had to wait more than 5 minutes.
He usually has to wait on me.
His staff is the greatest.
He is the best.
I have been to some awful counselors and psychiatrists.
I was about to give up when I found him.
by Ruth xxx.xxx.182.246
March 17, 2014
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.237.246
October 30, 2013
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was it easy to make an appointment with this provider?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Diane xxx.xxx.5.162
October 26, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.113.71
May 08, 2013
Are you going to visit this provider again?
Without a doubt!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous xxx.xxx.237.9
March 25, 2013
Were you able to relax during your appointment?
Yes
Would you recommend this counselor to others?
I Already Have
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did they follow up with you after your appointment?
Yes.
by Dan J xxx.xxx.14.245
February 18, 2013
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Map and Directions
2 Alclare, Asheville, NC 28804