They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I was pleased with the chair they provided me during the session. It was quite comfortable, which I appreciated. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.